Invoice details

To open a single invoice, click on a row in the Invoices list page.

You will see the following fields in the header area:

Fields

Description

Invoice An itemized statement of goods and services with their prices and the terms of sale. ID

The system-generated unique invoice ID.

Total

The total amount of the invoice.

Amount Due

The total amount minus any amounts already paid.

Invoice Number

The invoice number assigned by your service provider.

Paid Status Indicates the current state of an Autotask entity.

The status can be Paid, Due, or Overdue.
  • If the invoice is partially paid and has a due date in the future then status will be Due.
  • If the invoice is partially paid and has no due date then the status will be Due.
  • If the invoice is partially paid and has a due date in the past then the status will be Overdue.

Paid Date or Due Date

This field will depend on the status of the invoice.

  • If the invoice is fully or partially due, the Due Date is shown and the Pay Now button is active.
  • If the invoice has been paid, the Paid Date is shown instead of the Due Date and the Pay Now button is grayed out.

Pay Now

Click Pay Now to open the Make a Payment window to pay this invoice. Refer to Making a payment on an invoice.

Generate PDF

Click Generate PDF to open a PDF version of the invoice to print or save to your PC.