Ticket report

SECURITY  Any user who can see all tickets for their organization can access this report.

NAVIGATION   > Reports > Ticket Report

The Ticket The Autotask entity that tracks service requests, incidents or problems that were added to Autotask by your customers, internal employees, or remote monitoring software. Report lets you report on all tickets in your Client Portal A branded web portal through which you and your service providers can collaborate on tickets and projects., both internal Taskfire An extension of the Client Portal that lets you manage your own internal help desk. tickets and tickets that were created by or transferred to the service provider. You have a great deal of control over how the tickets will be filtered and sorted, and which columns will be displayed.

NOTE  The Ticket Report does not include Ticket Notes.