Adding a project issue

SECURITY  All users with access to the project

NAVIGATION   > Projects > New Project Issue or open a project > click Project Issues on the project menu > New Project Issue

If we are working with you on a project and something comes up that could pose a risk to the project schedule, you can communicate that to us by creating a project issue.

To add a project issue, do the following:

  1. Open a project and from the Project A group of related tasks, events, documents and notes that have a common objective or deliverable. Projects are also often characterized by a deadline and a budget. Menu, select Project Issues. Click New Project Issue Escalated internal task. Typically used for a task that was not part of the original project plan.

or

Select New Project Issue from the Projects menu.

  1. The New Project Issue window opens:

  1. Select the Project Name, if you did not first open the project.
  2. Enter a Title and Details.
  3. Click Save and Close.

The issue appears on the Project Issue page as well as in the project schedule. Note A way of tracking additional information associated with an Autotask entity. that in the schedule, it will appear prominently at the top of the task table and will be at the project level (not as part of a project phase).

The project lead is assigned as the resource, and all active team members receive an email notification with details about the new issue. In addition, the issue will also show up on the Project Manager An Autotask security level that provides access to Home, CRM, Projects, Service Desk, Timesheets, Community and Help modules.’s Dashboard A special interface that condenses and aggregates information. Dashboards are designed to direct your attention to where it is most needed, and can be set as your homepage..