Taskfire: Out of Office
SECURITY Taskfire Administrator 
NAVIGATION 
> Settings > Out Of Office
The Out of Office setting allows you to auto-transfer tickets to us or another service provider, based on a temporary absence (vacation, sickness, business travel). You avoid having to change your regular scheduled business hours and can selectively enable Out of Office for each request type. This ensures that urgent issues are covered, and less urgent matters can await the return of your internal resource.
How to...
Enable a request type for Out of Office
You can enable the Out of Office setting in two places:
- On the Request Type page, select Allow Out of Office for this Request Type.
- On the Out of Office page, select the Enabled for Out of Office check box for the request type.
Turn Out of Office on or off
While your status is I am in the office, auto-transfer is inactive.
- To turn Out of Office on, go to
> Settings > Out Of Office and click Set to "out of office".
IMPORTANT If a parent organization Your Client Portal instance may be configured to use one fo the following terms instead:
Account, Business Unit, Client, Company, Customer, Site. is set to Out of Office, all tickets that use a shared request type will be temporarily transferred, according to the Out of Office settings specified in the request type.
- When you return to the office, click Set to "in the office" to return to your standard Taskfire An extension of the Client Portal that lets you manage your own internal help desk. ticket workflow.